Privacy Policy
Last updated: July 14, 2026
TradeShowFlow ("we", "us", or "our") operates the website and application at tradeshowflow.online (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use the Service.
1. Information We Collect
- Account Information: Your name, email address, and authentication details when you register or log in.
- Product Data: Product details, images, factory information, pricing data, and compliance notes that you create or upload.
- Communication Data: Emails sent to factories, meeting requests, and other communications facilitated through the Service.
- Usage Data: Information about how you interact with the Service, including device information and access logs.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To create and manage your account and subscription.
- To process payments and manage billing through our payment provider (Paystack).
- To send notifications related to products, meetings, and compliance status.
- To detect, prevent, and address technical issues and security concerns.
3. Data Sharing
We do not sell your personal information. We share data only with third-party service providers that help us operate the Service, including:
- Google: For authentication via Google OAuth and Google Drive integration for file storage.
- Paystack: For processing subscription payments.
- Resend: For sending transactional emails (e.g., to factories and admins).
4. Data Security
We use industry-standard security measures to protect your data, including encrypted authentication tokens, role-based access controls, and secure server-side processing of sensitive information.
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of certain communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at support through the Help page within the application.